| 1 | A Simple Sales Strategy: Be Grateful For "Failures" Preview: There is the \"fear of failure\" and \"failure\" itself. The purpose of this article is to change your perspective on both, as this may be one of the things that is holding you back from the sales success you deserve. Your \"fear of failure\" may stop you from talking to potential clients. Fear is nature\'s way of protecting you and it is very ... (more) Published By: Tessa Stowe Submitted: 13 February, 2006 |
| 2 | Remote Calling Function is Priceless Preview: As a salesman, I\'m out of the office about forty weeks during an average year. The nature of my business is such that I am not only unable to be contacted at all times, but really wouldn\'t want to be even if I could. Our office utilizes a remote calling function with our business phone system that allows me to receive all my messages from my de... (more) Published By: Kingston Amadan Submitted: 13 February, 2006 |
| 3 | Phone Games of the 21st Century Preview: I recently had reason to call my phone company in order to inquire about some charges that were showing up on my bill. I first reached an automated message that told me to press one for English, which I did, followed by a menu with several options. Of the available options, none involved speaking to an actual human being. This was the type of phon... (more) Published By: Kingston Amadan Submitted: 10 February, 2006 |
| 4 | Can You Afford What Rudeness Is Costing Your Business? Preview: Have you ever thought about how much rudeness may be affecting your bottom line? What is the cost to your company when you or the people who represent you lack proper manners? Do you know how many clients are turned off by employees who would rather carry on a conversation with each other than with the person who came to purchase your service or pr... (more) Published By: Lydia Ramsey Submitted: 10 February, 2006 |
| 5 | Three Steps to Starting Your New Business With a Clean Credit Score Preview: For many people, starting their own business is a personal dream. Before fulfilling your personal dream, it\'s necessary to get your personal finances in order. At this early stage you\'ll be using your own personal finances to start your business and if you want to succeed you must approach your personal finances with a professional eye. Avoid ... (more) Published By: Michael G. Peterson Submitted: 24 January, 2006 |
| 6 | Customer Service for Business Phone Systems Preview: Working in a law office often means long hours and late nights, especially doing probate work. Getting in before seven A.M. and staying until well past business hours, I assumed that I would always be available for whoever might call me. Recently, my office switched our business phone system and I started to notice a drop in the number of calls I w... (more) Published By: Kingston Amadan Submitted: 24 January, 2006 |
| 7 | Replacing and Upgrading Business Phone Systems Preview: Business phone systems can be simple or complex, depending on the number of lines and desk units to be installed. With a little forethought, purchasing a business phone system can allow you to have an expandable platform that is easily capable of handling the growth your company may experience. Many business phone manufacturers make equipment that ... (more) Published By: Kingston Amadan Submitted: 24 January, 2006 |
| 8 | Business Competition Best Practices: Win Loss Research Preview: Frequently I am asked \"how do you get information about the competition?\" Most people are surprised when I tell them that getting useful competitive intelligence is actually the easiest part of managing successful business competition. One of the best methods to gain valuable competitive intelligence is so simple, straightforward, and productive ... (more) Published By: Celeste Bishop Submitted: 18 January, 2006 |
| 9 | Used Phones for the Small Business Preview: I recently updated the phone system for my business. We\'re a small company with just a handful of employees in an office about the size of a two car garage. We do a lot of business over the phone and although we could handle the call volume with our old system, I still felt (and was informed many times) that it was antiquated and hard to use. I kn... (more) Published By: Kingston Amadan Submitted: 12 January, 2006 |
| 10 | New Business Phone System Makes the Difference Preview: My small business was growing in almost every way imaginable. Every way except the bottom line, that is. My company primarily does business over the phone, with over ninety percent of our sales coming across our telephone lines. When our call volume started to increase late last year, I hired several new employees to man our existing phone system. ... (more) Published By: Kingston Amadan Submitted: 12 January, 2006 |
| 11 | The Phone From Hell Preview: Last April, our office secretary retired after thirty-seven years on the job. I had been around as department manager for the last fifteen of them, and I knew we were going to have an impossible time replacing her. She was unbelievable, to say the least. My impression of her was that God himself would have been jealous of her organizational skills.... (more) Published By: Kingston Amadan Submitted: 12 January, 2006 |
| 12 | Head-set on Embarrassing Myself Preview: My job is not stressful, I would say, just demanding. I answer the phone for a brokerage house on Wall Street. I enjoy my job, but I was having a problem keeping up with the volume of calls that come across my desk everyday. My supervisor noticed that I was having problems and suggested that they could provide me with a headset, if I thought it mig... (more) Published By: Kingston Amadan Submitted: 12 January, 2006 |
| 13 | Lifeline to business Preview: Recently, my business lost phone service due to a power transformer that was struck by lightning. Normally, repairs of this nature take very little time, but we were informed after it happened that we might not have service restored for three days. Not knowing what could be done, I assumed we would have to live with it. My business started feeling ... (more) Published By: Kingston Amadan Submitted: 30 December, 2005 |
| 14 | A Simple Sales Strategy: Change The Meaning Of "No" Preview: Imagine that you are talking to a potential client and they say \"no\", they don\'t want your service. How does that make you feel? First off, let\'s be clear that a \"no\" is just a two-letter word consisting of \"n\" and \"o\". These are just harmless characters and yet we attach so much meaning to them and give them so much power over us. We ... (more) Published By: Tessa Stowe Submitted: 30 December, 2005 |
| 15 | Elements of a Tradeshow Display Preview: Just like any advertising, an effective tradeshow display can make or break your trade show sales or conversions. Depending on the type of trade show, an effective trade show exhibit can utilize a variety of techniques and equipment. The right size, configuration (inline, peninsula or island exhibit) type of trade show booths, (pop up displays, mod... (more) Published By: Peter Submitted: 12 December, 2005 |
| 16 | A Simple Sales Strategy: What To Say When Asked For A Discount Preview: Has anyone ever said to you, \"Your price is too high and I\'d like a discount.\" In this article I outline two approaches for responding to this comment. One of the approaches even has the potential for you to make a bigger sale than you originally anticipated. Curious? First, giving discounts in the right way may well be the most appropriate t... (more) Published By: Tessa Stowe Submitted: 12 December, 2005 |
| 17 | Sure Fire Ways To Drive Customers Away! Preview: Call it a blind spot. Call it regimented thinking. Call it the-way-we-have-always-done-it. But by any name, there are actions and practices that far too many businesses engage in that can unknowingly drive customers away. When I observe such practices, I move from being angry to just plain sad. Really sad. Because the truth of the matter is tha... (more) Published By: Eileen McDargh Submitted: 30 November, 2005 |
| 18 | Frustrated Entrepreneurs Get Money Makeovers Preview: Entrepreneurs Get Help With Money Makeovers San Rafael--When entrepreneurs who are stuck need a money makeover, they more often than not turn to the same gal---Loral Langemeier. Langemeier says,\" It\'s not unusual for hard working entrepreneurs to single-handedly carry their companies and then have a hard time getting new breakthroughs. It ... (more) Published By: bobsmith Submitted: 30 November, 2005 |
| 19 | Shut Up, Put Up, and Get Some Quiet Back Preview: When firestorms raged across Southern California and land lines were down, having a cell phone to call my family was a blessing. When I could sit in my ocean front garden and use both hands while talking to my Mother in Florida, I adored my cell phone. After getting lost in a jumble of streets, a cellular call helped me find my client. It\'s become... (more) Published By: Eileen McDargh, CSP, CPAE Submitted: 22 November, 2005 |
| 20 | Marketing Research Evolves - Paid Surveys Come Of Age Preview: Up until the 20th century, buying and selling was simple. Businesses were largely local which allowed for a close relationship between suppliers and consumers. Competition was non-existent and the opinion of consumers was felt to be irrelevant. The rapid advancements during the Industrial Revolution quickly changed business operations from a se... (more) Published By: Alex Ruban Submitted: 07 November, 2005 |